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Conducted EMEA market analysis to identify high-fit verticals and company profiles with documented CS team growth
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SaaS & Software · UK
Customer Success Automation Platform
AI-powered customer success automation and retention platform
Outcomes
Measurable results in 5 months
118Qualified Meetings
48Opportunities
$2.8MPipeline Generated
21%Reply Rate
Client Context
Who we worked with
CompanyB2B SaaS
Size95 Employees
HeadquartersLondon, UK
Target DepartmentsCustomer Success, Revenue Operations, VP Customer Experience
ChannelsEmail, LinkedIn
FocusAI-powered customer success automation and retention platform
The Challenge
What stood in the way
Fast-growing SaaS company expanding from US to EMEA markets. They had no local presence, unfamiliarity with European buying behaviors, and struggled to build trust with UK and European prospects. Previous outbound attempts using US-based messaging resulted in less than 3% response rates and minimal pipeline contribution.
Before The Leads Bridge Group
3% response rate from EMEA outbound attempts
No localized messaging or market understanding
Zero pipeline from European expansion efforts
US-focused team unable to scale internationally
The Leads Bridge Group Approach
How we built the pipeline
02
Localized messaging and value propositions to address European compliance requirements and retention metrics
03
Built targeted account lists across UK, Netherlands, Germany, and Nordics with validated contact data
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Deployed region-specific outreach sequences with localized send times and cultural awareness
05
Qualified prospects based on CS team size, churn visibility, and renewal process maturity
The Result
After The Leads Bridge Group
21% reply rate from UK and European prospects
118 qualified meetings across 4 European markets
$2.8M pipeline established in new region
Validated playbook for continued EMEA expansion
Next Step
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